Free Shipping

• We offer free ground shipping for specific manufacturers in the 48 continental United States on any order over $75. All orders under $75 will be charged at least a $20 flat rate shipping fee. Any change in an order that brings the balance below $75 will result in an additional $20 shipping fee.
• Charges for expedited shipping are based on the total weight and dimensions of your order. We are unable to offer expedited shipping on some manufacturers. Expedited orders must be placed over the phone with a sales associate, and you must provide a UPS or FedEx account number.
• Large orders may be shipped using freight depending on weight and size. You will be advised of the cost before shipping. All prices are quoted in US dollars.
• Orders ship on business days only (this excludes weekends and holidays).
• Direct Buy Lighting will not cover shipping fees that result from additional services provided at the time of delivery. This includes indoor delivery of products shipped via freight companies and/or the rerouting of packages to addresses different than the "ship to" address provided on the initial order.
• Signature service is not offered unless requested at point of placement, unless this service is requested Direct Buy Lighting will not be liable for any items lost in shipment.
• In the event that an item is lost and/or damaged during shipment a claim will need to be filed with the carrier and the outcome of this claim received prior to the issuance of credit and/or replacements. Credit and/or replacement cannot be issued unless the claim is settled successfully.

Shipping outside the continental United States

Direct Buy Lighting does not offer free shipping to Hawaii, Alaska, Canada, Puerto Rico or international destinations. These orders may be placed online, however, one of our sales associate will contact you regarding the shipping costs before making any charges to your account (NOTE: If you choose to pay with Paypal, your account will be charged right away, we do not have control over that payment type). Alternatively, you may place the order over the phone with a sales associate at 866-961-3357 five days a week, 9am - 5pm EST.